Help and questions

 HELP & QUESTIONS

We’ve got you.

If you’re unsure about anything — sizing, orders, delivery — reach out. Every message matters and helps us build KAHA ORA better for our people.

SIZING

If you’re unsure on sizing, we recommend going one size up for a more comfortable fit.

Our pieces are designed to move with you, but we know everyone’s different — so if you need help choosing, just message us.

 ORDERS & DELIVERY

As a new brand, we run limited drops and pre-launch releases.

Please allow 4–6 weeks for delivery during these periods.  
We’ll always keep you updated along the way.

 RETURNS & EXCHANGES

We’re still learning and growing, so we keep things fair.

If you need to return an item, your shipping cost will be reimbursed with your refund.

Incorrect sizing?  
No stress — we’ll work with you to get it sorted.

If your item arrives faulty or rips within 30 days, we’ll replace it.

 NEED HELP?

If you have any questions at all, reach out to us:

Email: Kahaora@icloud.com  
Instagram & TikTok: @KAHA_ORA 

We aim to reply within 24–48 hours.

 OUR WHAKAARO

KAHA ORA is built from real kōrero.

Every question, every message, every bit of feedback — it all shapes what we create.

Train for our future.